Job Information
UPS Dispatcher in Springfield Gardens, New York
Title:
Dispatcher
Job Purpose:
Ensure efficient transportation of shipments through our Vehicle fleet and local agent network to comply with the company and customer requirements, maintaining safety and quality standards.
Main Duties and Responsibilities:
Coordinate collections, deliveries, drop offs and recoveries with other departments/Marken Offices/Agent and drivers
Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries
Condition the shipments as required
Create the applicable Route Legs depending on the service
Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries
Track every shipment using the Maestro Wiki report designed for Dispatch
Confirm that every recovery is complete by matching the information against the manifest during reception process
Ensure that the Agent/Marken driver is updating the information in the system through the mobile app (XMaestro)
Provide periodical inspection to the vehicles to confirm that they are in proper conditions
For NFO shipments provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office
Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly
Updating the Tableau board
Uploading all documents in the system in a timely manner
Downloading TT4’s in the system in a timely manner
Placing delay codes and notes in Maestro
Updating the dispatch turnover spread sheet for the next shift
Confirming and printing emails for pickups
Consistent communication with Export and Import for airport recoveries and drops
Knowing the location of your drivers and LSP’S always
Replenishing all local deliveries as necessary
Paying for Import shipments
Creating Pick Up Orders for airlines
Going over the Route leg alert screen in Maestro
Requirements
Experience with airfreight operations, import/export operations and related regulatory requirements (TSA, US CBP, FDA etc)
The ideal candidate has experience from working in a GDP environment
Proven ability to implement process improvement initiatives
Decision making and problem solving skills
Attention to detail and truly cares about quality
Excellent communication skills
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.
Pay range for this position is $23.50 - $25.50
Moving Our World Forward by Delivering What Matters.
UPS
-
- UPS Jobs