Jobs NYC

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! Were seeking a Lead Site Reliability Engineer! The Lead Site Reliability Engineer ensures the reliability and performance of Broadridge's infrastructure through designing scalable, automated technical solutions. Key duties include leading design sessions, automating infrastructure support, and coordinating with various teams to maintain best practices. The role involves tracking system health, troubleshooting issues, and overseeing on-shore and off-shore team operations to ensure optimal performance and security.

We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means youll be assigned to a Broadridge office and will work both on-site and remote.

Responsibilities:

• Works within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.

• Translates business requirements into technical designs, considering automation, availability, performance, scale and cost.

• Ensures technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure

• Leads technical design sessions and works closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects.

• Delivers high quality technical infrastructure, on-time, following Broadridge processes.

• Automates the implementation and operational support of the infrastructure.

• Provides estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.

• Leads technical implementation to ensure the quality of the infrastructure, automation and the overall productivity of the SRE (Service Reliability Engineering) team.

• Owns, communicates and sets expectations of day to day work of the SRE (off-shore and on-shore)

• Tracks Service Level Indicators (SLI) to ensure the health of technical infrastructure and Broadridge services.

• Troubleshoots production issues affecting Broadridge services as needed, taking appropriate corrective actions.

• Conducts preventative maintenance to ensure capacity, scaling, security and availability of Broadridge services.

• Understands dependencies between infrastructure components, vendor software, custom software and other parts of the processing stack that support Broadridge Services

• Collaborates with peers and other technical teams, such as development teams, architecture, database teams, storage teams, server teams, security teams to prevent and shorten production incidents.

• Defines Service Level Objectives (SLOs) for Broadridge Services

• Implements additional operational improvements for automation, monitoring and incident management to increase the reliability of Broadridge services.

• Present and explain Broadridge infrastructure and operational processes to clients and industry groups, as needed. Seeks ways to improve the alignment of Broadridge technology infrastructure to clients needs.

• Work with new and existing technology vendors to understand their product roadmap and how it aligns with Broadridges Target State Architecture.

• Guides more junior associates through established processes.

• Assists in the hiring process to hire top talent and in the performance reviews of team members, identifying areas of improvement.

• Continuously inspires, mentors, and trains development team on modern technologies.

• Works with senior leaders to architect solutions with technical vision, maintainability and total cost of ownership in mind.

• Participates and contributes in strategic planning discussions with technical, business, and client stakeholders.

• Establishes Design Patterns used by the technical infrastructure.

  Qualifications:

• 10+ years of experience with commercial service infrastructure at both a software and infrastructure level

• Functional skills System Design and Architecture, DevOps / Deployment automation, Troubleshooting, Service Monitoring.

• Passionate teammate who understands and respects personal & cultural differences

• Ability to work under pressure and be highly adaptable

• Strong written and communications skills for collaboration with various teams and upper management

• Solid analytical skills, especially in area of translating business requirements into technical design with a continuous focus on aligning technical roadmap with the immediate and long-term Business strategy

• Able to adapt and embrace change and support business strategy and vision.

• Knowledge of next-generation design patterns/architecture like micro-services, layered pattern, cloud.

• Strong aptitude for learning new skills and new technologies.

• Bachelors degree in computer science, computer engineering, or in a related field.

• 10+ years of experience within a programming and application system environment, with solid experience and a working knowledge in the following technologies:

• OS: Linux, Windows

• Automation: Terraform, Bladelogic, Chef, Jenkins, Ansible

• Cloud: AWS, Azure

• Scripting: Powershell, Perl, Shell Scripts

  Benefits Information:Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com .

Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.

We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.