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Department: Compliance Risk Management (CRM) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLife’s risk appetite. CRM provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CRM is part of Global Risk Management (GRM).

The Role:

This role is an individual contributor supporting the CRM director of strategic planning (chief of staff), the MetLife Chief Compliance Officer (CCO), and global CRM organization, enabling operational effectiveness across the function. This position plays a key role, engaging with and influencing internal and external stakeholder and driving change within the organization.

Key Responsibilities:

• Supports the CRM chief of staff, the CCO, and CRM Senior Leadership Team (SLT) in coordination of projects, tasks, and messaging to the organization

• Supports the CRM chief of staff in ensuring CRM readiness for sessions with/for the Board of Directors, Executive Leadership Team, various Risk Committees, or similar SLT sessions

• Coordinates critical governance processes across CRM, including top matters reporting, reporting on audit issues, and review of internal and external reporting and filings

• Supports the development of materials for global CRM Town Halls, off-site meetings, and other events

• Partners with Global Communications on communications priorities and delivery, including crafting and disseminating communications and presentations from the CCO or the CRM department

• Contributes updates to headcount tracking and other people-related metrics

• Acts with discretion and maintain confidentiality of information and materials

• Contributes to a positive and supportive culture that embraces change and succeeds through both collaboration and individual accountability

Essential Business Experience and Technical Skills:

• Bachelor's degree 7+ years relevant experience in financial service industry or insurance, with compliance, legal, risk management, communications, and/or internal audit experience preferred

• Demonstrated ability to engage in complex problem solving and analytical thinking

• Relationship building and experience interacting with colleagues at various levels of an organization, with an ability to mobilize and lead stakeholders through investigations involving issues and personal data incidents

• Strong analytical and problem-solving skills

• Ability to manage confidential information in a professional manner

• High degree of professionalism, sound judgement, and discretion in contact with management and associates

• Strong organizational capabilities with resiliency to handle shifting priorities

• Cultural fluency and ability to work effectively with a diverse, global population

• Skilled at analytical and creative thinking and problem solving

• Intermediate to advanced proficiency in Microsoft Excel, PowerPoint, and Word

• Bachelor’s degree required

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.