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Kyndryl Service Owner - App Integration & Testing in New York, New York

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

App Integration and Testing Practice Goals

The consulting organization that you are creating and leading will be focused on advising clients on all things related to both testing and app integration. You will focus on problems where customers want to connect applications through APIs or a messaging layer, want to connect ERP systems, or want to integrate AI into their apps. You will also be responsible for helping to integrate or testing practice with the service areas that need to leverage it (mainframe modernization, app development, ERP implementation, etc…). Areas your testing team will get involved include:

  • Identify requirements for application integration by understanding the business processes that leverage the applications.

  • Create reliable application integration layers.

  • Understand business problems and goals and help organizations understand their testing requirements both organizationally and on a specific program.

  • Assess the adequacy and maturity of testing programs and organizations.

  • Assess the opportunity for automated testing and improved testing practices.

  • Define and deliver testing plans for functional, integration, regression, and user acceptance testing.

  • Ensure the configuration management of tests.

  • Ensure the auditability and transparent reporting of tests that have been run.

  • Implement and configure common testing tools to create a testing platform.

  • Creating a charter and organization for a client’s testing organization.

Key Responsibilities:

  • Understanding Client Problems and Seeing Innovative Solutions: Service Owners in Kyndryl’s consulting organization know how to listen to clients facing real challenges insuring that the changes they deliver to production will meet the needs of their stakeholders. They can take what they have learned and propose innovative solutions that Kyndryl can help deliver. Whether that’s a new testing strategy and testing team structure, a model for enabling SAP data in a business process, a new set of automated testing tools, a method for monetizing API connectivity, a test plan for a specific program or project, or the automation of existing test cases.

  • Service Offering Development : A good Consulting Director will discover patterns of client problems and then collaborate across partners, Kyndryl service offerings, and other consulting teams to create hardened capabilities that teams can use. In the testing role this collaboration is particularly important because your services will also be leveraged by our Mainframe Modernization, Application Development, BPM/RPA, and ERP Development teams.

  • Create Understanding Across Kyndryl : Kyndryl has a large sales force who already know our clients and their needs. What they don’t know is how your practice can help their clients. You will need to constantly be educating our sales team so they are armed with your story.

  • Business Development and Relationship Management : Once introduced to clients, you will develop and maintain relationship with key client stakeholders. You will negotiate terms with C-level clients, lead pursuit teams, and participate and lead the proposal development process.

  • Delivery & Engagement Management : A Consulting Director’s job isn’t done when the customer is ready to buy. They own creating a budget for the project and supervising on-time and on-budget delivery; often creating the team structures, agile management practices, and project plans that will lead to success.

  • Inspirational Leadership : The Applications and Data Practice is stronger because of the leadership of our Consulting Directors. They coach, challenge, mentor, instruct, and develop some of the brightest data scientists, data engineers, and data analysts in the company.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retain. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

In order to fulfill all of these responsibilities, you will need to be a seasoned professional with experience in data and in leadership. You should apply for this job if you are confident that;

You have the credibility to get clients to trust your judgement on how to advance their testing teams and create integrated application architectures. You are a proven leader who can build and motivate a team of professionals. You have the organizational skills to manage to a set of metrics. Your entrepreneurial spirit and perseverance will guide you through the hard work and attention to detail required to build a consulting practice in Kyndryl.

Preferred Skills

If you have the ability to execute on the required skills above, you are invited to apply. There are a number of credentials and experience that we expect are likely to contribute to that ability, including:

  • Experience with API Gateways such as Apigee and Mulesoft

  • Experience with messaging and queueing systems like IBM MQ and the native systems built into AWS, Azure, and GCP.

  • Software development experience in the enterprise landscape.

  • Previous hands on experience as a Test Lead working with developers, product specialists, business analysts, and project managers.

  • Experience sizing testing efforts.

  • Experience in agile software development methodologies.

  • Knowledge of common testing methodologies such as BDD.

  • Knowledge and experience in performance testing, API testing, and cross browser testing.

  • Experience managing projects to a budget and timeline.

  • Certifications in testing methodologies.

  • Familiarity with SAP, Oracle ERP, PowerApps, and Mainframe systems

The compensation range for the position in the U.S. is $167,760 to $318,840 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California:$184,560to$382,680

Colorado: $167,760to$318,840

New York City: $201,360to$382,680

Washington: $184,560to$350,760

Washington DC:$184,560to$350,760

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

Pay Transparency Nondiscrimination Provision

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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