Job Information
Publicis Groupe Senior Account Manager in New York, New York
Company description
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.
We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.
Overview
As a Senior Account Manager, you are responsible for managing assigned client engagements and leading the agency team to successful completion of work on assigned projects. The Senior Account Manager will oversee internal resources & agency leads assigned to a client engagement, with direct responsibility for delivering work on-time, on-budget, and on-strategy. The role interfaces with client teams as a day-to-day contact, fields questions, brings clarity to campaign delivery needs, and adds values at all stages of the campaigns. The ideal candidate will have outstanding project management skills, and be a motivated, strategic thinker with a proven track record of successful client management.
Responsibilities
Manage client deliverables– timing, costs, creative, reviews, meetings, and communications.
Serve as day-to-day client contact on assigned projects in a fast-paced atmosphere; workload prioritization skills are a must for success.
Balance daily client requests to ensure on-time delivery of projects that align with client goals and vision.
Maintain a clear understanding of the overarching strategy on all assigned projects.
Represent the voice of the client in all internal discussions.
Assist senior account leadership staff in client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal and client stakeholders.
Oversee and run team status meetings to align internal stakeholders on priorities and goals of the meeting/projects.
Assist senior account leadership staff in development of strategy presentations, communication plans, element/creative briefs and other client-mapping deliverables.
Be passionate about understanding client’s business and the associated news regarding the company; update internal teams on any pertinent news.
Assist in identifying business challenges and competitive insights.
Coordinate client input/feedback and share feedback with internal teams.
Ensure the final deliverables on projects meet the quality and expectations of the agency and the client.
Build lasting client and agency relationships.
Qualifications
Bachelor’s degree or equivalent work experience.
3+ years professional experience in an account management role in a marketing or advertising environment. Agency experience preferred.
Experience with multiple advertising and digital marketing channels such as, digital, email, video, web, social, print, and TV is required.
Solid understanding of direct marketing best practices.
Passionate curiosity of the digital marketing and advertising landscape.
Be able to form trusting relationships internally and externally.
Ability to build good client relationships.
Results focused with ability to multi-task and prioritize within a dynamic environment.
Proven ability to juggle several projects with minimal supervision and tasks simultaneously.
Proven ability to consistently deliver high quality work to tight deadlines and when under pressure.
Strong organization and time management skills, with excellent attention to detail.
Possess excellent communication skills, both verbal and written.
Can tailor communications and style to different stakeholders and personality types.
Flexible and adaptive to meet changing needs or direction.
Additional information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $72,450 - $90,620 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/15/25.