Jobs NYC

Required Education/Experience

• Bachelor's Degree Business Administration, Information Technology, or related field and 8 years of work experience including technical knowledge of Con Edison's customer care and billing systems, project management, and quality assurance is preferred.

• Master's Degree Business Administration, Information Technology, or related field preferred 6 years of work experience including technical knowledge of Con Edison's customer and billing systems, project management, and quality assurance is preferred.

Relevant Work Experience

• Proven leadership skills, a strong innovative mindset, and exceptional ability to adapt to change are essential, required.

• The candidate must have good communication and organizational skills with a clear sense of accountability. Must be able to exercise independent judgment and render sound business decisions, required.

• Exceptional ability to interact effectively and positively with all levels of management, customers, vendors, and regulatory agencies in a dynamic environment, required.

• Must have work experience related to functional knowledge of customer care and billing related business processes, required.

• Strong business acumen; understanding companys business and clean energy transition; drive decision making to achieve positive outcomes, required.

• Expertise in understanding and managing the integration of Edge Systems with Oracle CC&B to ensure seamless operation and data flow, required.

• Experience in Oracle Customer Care & Billing (CC&B) or other web-based customer platforms, required.

• Must be well organized, detail oriented, flexible to concurrently handle multiple assignments and projects, able to implement process improvements, and able to aggressively meet deadlines, required.

• Knowledge of NYC, NYS, and NYISO energy market rules, regulations, and goals is a strong plus, required.

• Established relationships with key internal and external stakeholders are highly advantageous, along with the ability to effectively establish new relationships where they do not already exist, required.

• Excellent knowledge in computer applications such as MS Office (Word, Excel, PowerPoint, Outlook, Access, Project), as well as other company software systems, required.

• SQL knowledge is a plus.

• Test Management experience including Test Case Design & Execution, test strategy creation, quality validations, automation, and automation tools. Regression suite identification and execution. Defect review, reconciliation, prioritization, and resolution management. Environment management and refresh coordination. Release Management across all environments lower and production, preferred.

• Familiarity with the Software Development Life Cycle (SDLC) including discovery management, requirement Analysis, Test Planning, Execution, Defect Management, and Reporting. As well as familiarity with Work Management Tools such as Azure DevOps, IBM Rational, Microsoft Project, Primavera, or other applicable tools, preferred.

Skills and Abilities

• Project Demonstrated project management skills

Licenses and Certifications

• Driver's License

Additional Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

• Must be able and willing to travel to as needed.

• Must be able to provide off hour support as required.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com