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Job Description

RN/Case Manager MSH Case Management FT Days

The Case Manager (CM) will be responsible for all aspects of case management for an assigned group of patients to determine the appropriateness of the Level of Care, assist in the development of the plan of care; ensure that the plan is implemented in a timely basis and identify the expected length of stay (ELOS). The CM works collaboratively with physicians, social workers, clinical nurses, home care services, and other members of the interdisciplinary team as needed. The CM actively participates in specific clinical initiatives focused on reducing the length of stay (LOS), improved efficiency, quality and resource utilization. Assignment will be by units/clinical areas of practice and may require responsibility on other units/services

Qualifications

Education Requirements

• Bachelor?s Degree in Nursing; Masters preferred.

Experience Requirements

• Previous experience as in homecare, long term care or utilization review preferred.

• Discharge Planner or Case Manager preferred.

• Manager or a minimum of 3-5 years? experience as a RN in an acute care setting.

Licensing and Certification Requirements (if applicable)

• Current NYS RN nursing license.

• CCM certification preferred. Re-credentialing of CCM status expected.

• PRI Certification (to be obtained within 1 year)

• Name: Basic Life Saver (BCLS) Issuing Agency: AHA

• Certification: NRP (Labor and Delivery, NICU dept)

• Certification: ACLS (in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology

• Certification: PALS (in ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology depts.)

Collective bargaining unit: NYSNA-MSH

NYSNA at Mount Sinai Hospital , 329 - Case Management - MSH, Mount Sinai Hospital

Responsibilities

• Principle Duties and responsibilities include, but are not limited to:

a. Reviews all new admissions to identify patients where utilization review, discharge planning, and/or case management will be needed using standardized criteria to achieve optimal patient outcomes and appropriate reimbursement for the organization.

b. Performs continued stay reviews utilizing standardized criteria to justify continued inpatient stay.

c. Collaborates with Physician and other clinicians to expedite diagnostic testing, treatment and consultations.

d. Documents all clinical reviews in Case Management Documentation system.

e. Supports the mission, vision, philosophy and goals of the Medical Center.

f. Promotes an environment that is sensitive to cultural diversity and is open and responsive to the diverse backgrounds and experience of others.

• Case Management: The CM process will include:

a. Assessment of the patients clinical, psychosocial, and functional status in collaboration with the interdisciplinary team.

b. Identification and documentation of variances affecting the LOS and the discharge planning process.

c. Conducts follow-up of any delays in treatment or reporting of results.

d. Planning/developing specific goals with the physician, interdisciplinary team, and the patient and/or family.

e. Implementation and coordination of specific activities, strategies, and interventions to move the patient through the continuum of care.

f. Documentation of outcomes achieved and identified internal and external barriers.

g. Identifies reasons for readmissions and collaborates with interdisciplinary team on strategies to reduce readmission rate.

h. Appropriately identifies and refers cases to the physician advisor to support timely progression of patients along the continuum of care and (appropriate) discharge planning.

i. Interacts with patient/family to discuss plan of care and coordination of services based on clinical needs and available resources.

• Utilization Review:

a. Maintains a working knowledge of the UR (Utilization Review) requirements of each payor within the patient population;

b. Provides the clinical information requested by the managed care companies as part of the concurrent review in a timely fashion.

c. Provides clinical information requested by the managed care companies in accordance with contractual agreements.

d. Works collaboratively with physicians and managed care companies on concurrent denial appeals

e. Communicates clinical information to the payor, as needed, coordinating direct communication between physician and payor Medical Director as required.

f. In psychiatry, the CM will document UR notes in the medical record as per OMH guidelines.

• Discharge Planning:

a. Responsible for assessment, communication and monitoring of discharge planning process (The clinical nurse initiates the discharge planning process on admission).

b. Obtains authorizations from managed care companies for post-discharge services.

c. Assesses for clinical readiness and completes the Hospital and Community Patient Review Instrument (PRI) for patients requiring Residential Health Care Facility placement.

d. Liaison with financial department for current insurance coverage.

5. Collaborates and participates in the appeals process with all members of the interdisciplinary team.

6. Collaborative Relationships:

a. Develops and maintains effective working relationships with interdisciplinary team and Case Managers within the managed care organizations.

7. Participates in nursing orientation.

8. Interfaces with other departments in the Medical Center.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. This includes advocating for equitable policies, addressing barriers that limit potential, and standing in solidarity with colleagues who face unfair treatment.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer Minorities/Women/Disabled/Veterans

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $63.28 - $63.28 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.