Jobs NYC

Job Description

This role is crucial in ensuring the accuracy and efficiency of our registration revenue cycle operations. The ideal candidate will possess comprehensive knowledge of EPIC registration systems and insurance processing, proficiency in managing work queues, correcting complex accounts, identifying system issues, and driving resolutions. Additionally, the role involves active participation in meetings, creating user alerts, conducting training sessions, and performing thorough analysis and reporting

Qualifications

Bachelor?s Degree in Healthcare Administration, Business Administration, or related field preferred

• Minimum of 3 years of experience working with EPIC registration systems and insurance verification in a healthcare setting.

• Expertise in navigating EPIC registration modules and understanding workflows related to patient registration, scheduling, and insurance verification.

• Strong problem-solving skills with the ability to analyze complex issues and propose effective solutions.

• Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse stakeholders.

• Detail-oriented mindset with a commitment to accuracy and compliance.

• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.

Non-Bargaining Unit, BER - Site Administration - WST, Mount Sinai West

Responsibilities

• Utilize advanced EPIC registration and insurance verification expertise to ensure accurate patient registration, scheduling, and insurance identification and coordination processes.

• Monitor and manage all registration revenue cycle-related work queues to promptly resolve issues and discrepancies.

• Correct complex accounts with precision and attention to detail.

• Identify system issues related to registration and insurance processes, document them comprehensively, and collaborate with DTP and operational teams to submit system issue tickets, track progress, and ensure timely resolution.

• Actively participate in all meetings related to registration revenue cycle, providing insights and recommendations for process improvements.

• Create and distribute end-user alerts addressing changes to insurances, workflows, or procedures affecting registration and revenue cycle operations.

• Provide guidance and support to staff on EPIC registration processes and best practices.

• Conduct both ad hoc and scheduled training sessions for staff on EPIC registration processes, insurance verification, and related workflows.

• Perform comprehensive analysis and reporting on registration and insurance data, identifying trends, discrepancies, and areas for operational and process enhancement.

• Ensure compliance with regulatory requirements and organizational policies related to registration, insurance verification, and revenue cycle management.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $65885 - $98827 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.