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Job Description

The Nurse Education Manager is an advanced role involving the management, assessment, planning, coordination, implementation and evaluation of clinical and educational activities, including orientation, staff development and competency assessments.

Qualifications

• Bachelor of Science degree in Nursing (BSN)

• Master?s degree in Nursing/Allied Health with experience in Nursing Education and/or Nursing Leadership.

• Licensed as a Registered Nurse with current registration in New York State

• Professional Board certification in clinical specialty or staff development is recommended.

• Three to five years of acute care cardiac nursing experience

• Demonstrated competence and progressive experience in Education and Management/ Administration and clinical specialty assigned

• Evidence of ability to maintain and promote interpersonal relationships, communicate appropriately to others, and work effectively and efficiently to solve problems

• Demonstrates the ability to work in a team displaying effective communication and critical thinking

• BCLS and ACLS from AHA

Non-Bargaining Unit, BQI - Nursing Education - STL, Mount Sinai St. Luke's

Responsibilities

PATIENT EXPERIENCE

Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience

• Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.

• Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.

• Validates staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.

• Communicates quantitative and qualitative information regarding the patient experience to the staff and the Interdisciplinary Patient Care Team.

• Collaborates with the Clinical Nurse Manager/Assistant Nurse Manager/physician dyad and escalates concerns as appropriate.

• Follows up on all patient concerns in a timely manner and provides service recovery as needed.

• Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.

EDUCATIONAL/PROFESSIONAL DEVELOPMENT

• Participates in the development of other staff members and shares behaviors in both in a written and verbal format to nursing leadership.

• Meets regulatory, licensure and annual health assessment requirements

• Identifies learning strengths and needs of designated staff.

• Utilizes learning resources.

• Identifies and designs programs that facilitate organizational development.

• Evaluates the effectiveness of educational activities at the level of the learner, the department, and the institution.

• Develops, coordinates and implements activities to achieve educational objectives.

• Conducts reviews and evaluates educational needs assessments.

• Selects appropriate instructional strategies for educational programs.

• Designs, develops, and organizes training manuals, references, web-based and multi-media instructional aids, and other educational materials.

• Coordinates activities for maintaining educational materials.

• Acts as a trainer, facilitator, consultant, and supervisor to orientees.

• Supervises and coordinates the development and updating of orientation plans for assigned areas.

• Conducts orientation, in-service, competency and cardiac life support programs.

• Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence.

• Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team.

• Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust.

• Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team.

• Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others.

• Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs.

• Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives.

• Serves as a professional role model and preceptor for new leadership staff and students.

• Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care.

• Contributes to the profession of nursing through leadership and participation in professional organizations.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. This includes advocating for equitable policies, addressing barriers that limit potential, and standing in solidarity with colleagues who face unfair treatment.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer Minorities/Women/Disabled/Veterans

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $119580 - $144384.52 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.