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L'Oreal USA Manager, GK POS Tech Lead in New York, New York
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Manager, GK POS Tech Lead
New York, NY, New York
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Permanent
New York
New York, NY
Tech
Full - Time
19-Feb-2025
Job Title Manager, GK POS Tech Lead
Division: Corporate IT
Location: 435 Hudson Street till around end of Q2, then relocating to 10 Hudson Yards NYC
Reports To: Director, Delivery
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!
What You Will Learn:
Lead the technology vision and execution for L'Oréal's Salon Centric retail platform, encompassing over 700 B2B stores. This critical role drives the strategic direction of the GK Retail ecosystem, ensuring its seamless integration with other enterprise systems and supporting the evolving needs of Salon Centric’s operations. Accountable for the full development lifecycle of Retail IT projects, this position ensures alignment with overall business objectives and facilitates innovation within the GK Omni POS landscape.
Key Accountabilities and Responsibilities:
Develop and champion the technology roadmap for the Salon Centric / GK environment, proactively identifying opportunities for innovation and optimization.
Oversee the ongoing design, development, and maintenance of the GK POS application, ensuring optimal performance, scalability, and security. This includes directing post-launch monitoring, upgrades, and continuous improvement initiatives.
Lead the strategic analysis, redesign, and implementation of integration solutions for the GK POS system, particularly in the context of the SAP NEO migration. Collaborate with the Integration Lead to define and implement API-based integration approaches that ensure data integrity and consistency across all systems.
Create and maintain comprehensive architectural roadmaps and documentation for Salon Centric projects, outlining current and future states, and ensuring alignment with enterprise architecture standards.
Mentor a team of developers, providing technical guidance and fostering a culture of innovation, collaboration, and continuous improvement. Oversee product deliverables throughout the development lifecycle, from estimation to delivery and hypercare, ensuring consistent progress and quality through effective management of onshore and offshore development resources.
Actively champion the transformation of the team to Agile methodologies and a product-oriented development approach, fostering a culture of experimentation and iterative improvement.
Communicate effectively with stakeholders at all levels, translating complex technical concepts into clear, business-relevant language. Build strong relationships with business partners, IT teams, and vendors to ensure alignment and collaboration.
What We Are Looking For:
Required Qualifications:
5+ years of relevant experience
Expert-level understanding of Systems Architecture and IT Project Lifecycle management principles.
Deep expertise in Point-Of-Sale (POS) platforms, with mastery of GK Omni Point-Of-Sales Solution as a must. (Experience with CEGID or other POS platforms is a significant advantage).
Proficiency in SQL Server Development (PostgreSQL), including Stored Procedures, Triggers, Functions, and Assemblies.
Proven experience in designing and implementing integrations with ERP systems (SAP ECC, S4, P360).
Strong proficiency in the design and development of Web APIs (REST and SOAP) utilizing OAuth2.0 authentication methods.
Experience with scripting languages such as Batch, PowerShell, VB Scripting, Java Script, and Python.
Familiarity with Business Intelligence applications and ETL tools (e.g., SQL-based SSRS, SSIS).
Working knowledge of VB.Net / C#.NET, Java Script, and HTML.
Experience with DevOps tools (GitHub, Azure DevOps).
Ability to create comprehensive technical documentation and build process flowcharts.
Solid understanding of the retail industry and experience working in a retail environment.
Strong background in Agile transformation and product-oriented development methodologies.
Preferred Qualifications:
Exceptional leadership, organizational, analytical, and problem-solving skills.
Extensive experience in troubleshooting, collaborating, and sharing knowledge with colleagues and peers.
Excellent verbal and written communication and presentation skills.
Proven ability to communicate effectively with internal and external IT teams and business partners.
Demonstrated project management experience at an enterprise level, implementing integrated business processes that leverage system capabilities and best practices.
Ability to thrive in a fast-paced, multi-tasking environment, demonstrates a high level of time management and organizational skills.
Flexibility and willingness to compromise to achieve common goals.
Strong negotiation and influencing skills.
As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.
Additional Benefits Information As Follows:
Salary Range : $98,400 - $140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
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