Job Information
Broadridge Financial Solutions Director, Change Management in New York, New York
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring!The Change Management Lead will play a key role in helping with enterprise software implementations (change initiatives) and Source-To-Pay related change management activities. This person will focus on the people side of change - including changes to business processes, systems and technology, job roles and organization structures. The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement. Key activities may include stakeholder engagement, conducting impact analysis, gathering, and assessing change impacts, end user communications, end user (and supplier) training, and measuring end user adoption.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered remote, which means youll be assigned to a home office. We are targeting candidates located on the East Coast for this position.
Job Responsibilities:
Lead Change Management initiatives by demonstrating comprehensive understanding of Prosci methodology, to employ ADKAR systematic approach to adoption, communication, and training.
Align Change milestones with Broadridge PMO through regular updates and collaboration to establish milestones and communicate to executive steering committee.
Facilitate, schedule, and organize stakeholder and role specific training.
Demonstrate knowledge of Broadridge organization, Fintech companies and impacted stakeholders.
Leverage understanding of procurement processes, procurement technology and sourcing models
Provide direction, identify change impact risks, and develop creative solutions to meet adoption goals.
Manage internal and external stakeholders, promoting collaboration garnering buy-in to strategic objectives.
Coordinate enterprise-wide communications and align communication channels through stakeholder segmentation.
Coordinate regular change update meetings with business leaders to create transparency across project while developing solutions to achieve objectives.
Preferred Qualifications:
Bachelors degree from a four-year college or university in a related field (preferred).
Change Management Certified
A solid understanding of how people go through a change and the change process; experience with ADKAR is a plus.
Experience and knowledge of change management principles and methodologies (example: Prosci certification)
Familiarity with project management approaches, tools, and phases of the project lifecycle.
Exceptional communication skills - both written and verbal.
Able to work effectively at all levels in an organization.
Excellent active listening skills.
Problem solving and root cause identification skills.
Strong analytic and decision-making abilities.
Must be a team player and able to work with and through others.
Ability to influence others and move toward a common vision or goal.
Experience in project, program, and risk management.
Ideal Candidate Profile - Skills/Competencies:
Analytical/ Problem Solving Skills
Proficient in Microsoft Office Suite
Strong process management skills
Ability to perform in a fast-paced, goal-oriented, and time-sensitive environment
Experience in using an ERP system or Cloud Procurement System i.e., Coupa, SAP Ariba, Zycus
Project Management Experience
Lean Six Sigma
Process Mapping Expertise
Ability to Create Standard Operating Procedures
Strong team player, with the innate ability to build and maintain strong cross-functional relationships
Compensation & Benefits:
Salary: $140,000-160,000 depending on experience
Bonus Eligibility: Annual bonus
Paid Time off: FlexPTO
Benefits: Medical, dental, life, and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire. For more information please visit www.broadridgebenefits.com
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
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