Job Information
Cisco Customer Delivery Architect - 1437621 in New York, New York
The application window is expected to close on: 04/04/2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received
Meet The Team
The Theater-aligned GES East Architect Team supports several major Fortune 500 enterprises across the eastern United States. As Solution Integration Architects, they bring deep technical expertise across diverse technology domains. Their main objective is to ensure successful service engagement by providing technical leadership, oversight, and governance, helping customers improve the value of their investments.
Your Impact
The position is a key customer-facing role, where the architect engages in close collaboration with partners across the customer's organization, from technical staff to C-level executives. By cultivating strong relationships with both the customer and various Cisco teams supporting them, the architect ensures flawless collaboration and alignment with the customer's current business priorities and objectives. This involves clearly defining and communicating customer requirements, developing tailored solutions, and ensuring the customer's thorough understanding of these solutions. Additionally, the architect is responsible for providing vital account updates to management and facilitating cross-functional work across various teams.
Additionally, the architect must adopt a forward-thinking attitude, proactively anticipating future needs and identifying potential challenges and growth opportunities where Cisco's solutions and Advanced Services offerings can be efficiently proposed. By doing so, the architect not only enhances customer satisfaction but also develops long-term partnerships, ensuring that both Cisco and the customer achieve their strategic goals.
Minimum Qualifications
15+ years in consulting engineer and delivery architect roles.
In depth knowledge of Routing & Switching, Data Center, Security and Collaboration technologies; multi-vendor knowledge appreciated.
Proficient in strategic conversations across a wide range of technologies, including GenAI and Splunk, with a focus on aligning them to business outcomes.
DevNet Associate or equivalent understanding level of network and software automation/orchestration, microservices, containers, cloud, databases, open source, etc.
Ability to develop strategic Architectures and Solutions based on customer business needs.
Preferred Qualifications
CCIE preferred in specified areas.
Develop and maintain technology roadmaps.
Present complex ideas optimally and collaborate as both a leader and team player.
Communicate and lead cross-functional teams towards common goals.
Build trust and relationships with customers and Cisco team members.
Identify customer needs through positive relationships.
Support business development by positioning services and prioritizing proposals.
Ensure delivery quality and scalability with architects and engineers.
Possess skills in problem-solving, negotiation, writing, relationship management, presentation, and listening.
Align technology strategies with industry goals and challenges.
Strong understanding of Services offerings.
Drive innovative solutions to address portfolio gaps.
Experience in network design, collaboration, data center, and security consulting.
Deep knowledge in at least two technology domains with broad understanding across others.
Excellent written and oral communications skills for both a technical and executive level conversation
Why Cisco?
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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