Job Information
Shake Shack Brand Manager, Culinary Innovation in New York, New York
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Summary
The Culinary Innovation Brand Manager is responsible for leading culinary strategies that drive product innovation, sales growth, and an elevated guest experience. This role focuses on identifying business opportunities, developing and launching new products, and optimizing menu offerings to ensure alignment with Shake Shack’s brand pillars and business goals. The Culinary Innovation Brand Manager collaborates closely with marketing, culinary, supply chain, operations, commercialization, and finance teams to bring innovative concepts to life while ensuring successful execution and operational feasibility.
Key Responsibilities
Lead the development and optimization of culinary products from ideation through launch, ensuring they align with the brand’s strategy and business objectives.
Collaborate with guest insights and operations teams to conduct product testing, research, and sensory evaluations, validating concepts and consumer preferences.
Monitor product performance, gather cross-functional feedback, and implement data-driven adjustments to optimize menu offerings and meet company goals.
Stay informed on culinary trends, competitive landscape, and consumer behavior to inspire and inform product development strategies.
Partner with internal teams and external stakeholders to ensure the seamless introduction of new products, maintaining high standards of quality, consistency, and guest satisfaction.
Support ongoing menu innovation efforts by generating ideas, refining concepts, and ensuring alignment with operational capabilities.
Knowledge, Skills, Abilities
Strong analytical skills with the ability to make data-driven decisions.
Excellent verbal and written communication skills, with the ability to collaborate across departments.
Ability to prioritize multiple tasks, work under pressure, and meet deadlines in a fast-paced environment.
Related Experience
Project management experience and familiarity with business process improvement are a plus.
Education Requirements
Bachelor's Degree
Degree in Marketing, Product Development, Related Field
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Pay Range - $82,410.00 - $105,110.00
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.