Job Information
ConEdison Analyst - Gas Technical Support in New York, New York
Required Education/Experience
Master's Degree and 2 years' full time relevant experience or
Bachelor's Degree and 3 years' full time relevant experience or
Associate's Degree and 4 years' full time relevant experience or
High School Diploma/GED and 5 years' full time relevant experience.
Preferred Education/Experience
- Master's Degree in Computer Science and 2 years' full time relevant experience.
Relevant Work Experience
Proficient with Windows 10/11 and the Microsoft Office Suite. Required
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. Required
Working knowledge of office automation products and computer peripherals, like printers and scanners. Required
Knowledge of network security practices and anti-virus programs. Required
Ability to perform remote troubleshooting and provide clear instructions. Required
Proficiency in Active Directory administration, including GPO. Required
Knowledge/Experience of Gas Applications. Required
Customer-oriented attitude +1 focus. Required
Familiarity with mobile device technologies. Preferred
Experience in SharePoint development, virtual; basic script and C++. Knowledge of PHP, DMS, SQL database development and script Linux/Unix. Preferred
Knowledge of virtualized & cloud infrastructure. Preferred
Skills and Abilities
Strong written and verbal communication skills
Effective interpersonal skills
Well organized, detail oriented and flexible to handle multiple assignments
Ability to work within tight timeframes and meet strict deadlines
Effective leadership skills
Demonstrated problem solving skills
Excellent collaboration and team building skills
Licenses and Certifications
- Driver's License Required
Physical Demands
Ability to push, pull, and lift up to 25 pounds
Ability to stoop, bend, reach, and kneel throughout the workday
Additional Physical Demands
Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
Must be able and willing to travel within Company service territory, as needed.
May need to work in other company locations as required.
Available to work off hours as operationally required.
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at careerconnect@coned.com