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SMBC Anti-Fraud Operations Analyst in Jersey City, New Jersey

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $65,000.00 and $80,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

Responsible for the first level disposition of potential fraud transaction screening. Disposition of potential fraud alerts requires monitoring bank accounts, financial transactions, money transfer (CHIPS, FED, SWIFT and ACH) history activity, Cash Management Services (CMS) account records and other financial data to analyze the data and identify potentially fraudulent activity. In addition, support the maintenance of Actimize Integrated Fraud Management (IFM) solution V4.15 of transaction rules to improve efficiency and effectiveness of the system. The Analyst follows established guidelines to identify and resolve problems. Individuals are expected to contribute to workflow, process change redesign, and to form a strong basic understanding of the specific process. May direct the day-to-day work of junior level employees but will not typically have a formal management role.

The Analyst primary focus is on execution within defined policies and procedures guidelines, with some expansion based on developing capabilities and experiences, in partnership with more experienced staff. May act as a subject matter expert in projects relating to tools utilized by the team. May lead a working group and train others or be an independent contributor. This position provides a first and second level review on fraud related transactions. May be involved in formulating metrics, drafting training materials, drafting procedures, perform quality control assessments, Complex transactions escalated to next level of management.

Role Objectives: Delivery

  • The analyst is responsible to monitor bank accounts, financial transactions, money transfer (CHIPS, FED, SWIFT and ACH) history activity, CMS account activity and other financial data to analyze the data and identify any potentially fraudulent activity.

  • Disposition of fraudulent alert transactions within the Actimize IFM system. Conduct further escalation when required, cancel transactions from further processing when identifying fraud, approving transactions deemed not fraud after completing account research or customer confirmation.

  • Resolve queued transactions within the service level agreements to reduce potential money transfer losses due to CMS, CHIPS, FEDWIRE, ACH or SWIFT cut-off deadlines.

  • Interact with banks, internal departments and customers call back to validate information in order to disposition alerts.

  • Assists the Sanctions VP with day-to-day workflow management, performance and management of assigned staff; assistance in the maintenance and enhancement of department processes; and oversight, testing of upgrades to Compliance applications

  • Ensures compliance with all regulatory practices outlined by CPAD (Compliance Department)

  • Provides first or second level review and due diligence on transactions pertaining to Fraud alerts. Records decision decision-making on all alerted transactions referred for manual review by the Bank's filter NICE Actimize Integrated Fraud Management (IFM) solution V4.15.

  • Prepares reports and other materials as required in response to inquiries from internal and external auditors, bank departments, and regulators.

Qualifications and Skills

Recommended years of experience: 0 - 2 years

  • Strong functional knowledge of legal aspects and recordkeeping requirements of banking regulations relating to money transfer (CHIPS, FED, SWIFT and ACH), especially fraud prevention.

  • Experience and level knowledge of Actimize Integrated Fraud Management (IFM) solution V4.15 is a plus.

  • Functional level knowledge of banking policies, statutory and compliance regulations.

  • Knowledge of accounting principles and practices.

  • Sense of urgency, accuracy and accountability; responsive to time sensitive needs

  • Good attention to detail

  • Good presentation and communication skills

  • Very strong analytical and decision-making skills

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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