Jobs NYC

Description

Looking for a Unified Communications/ VOIP Engineer to join a large hospital's Unified Communications group. The role located in Brooklyn NY. This group is a Large team and they will be hired on to help support the build out of their Cisco VOIP/PBX systems across the hospital system as well as support in UC and telecom concerns, this can include but not limited to mobile device set up, network troubleshooting ( cisco switches, cabling, Rightfax, AV, desktop, etc.), and cabling.

Must have:

• 3-7 years of total experience/CCNA/College Degree/VoIP Experience/PM a plus/Brooklyn resident a plus.

• 3 to 5 years exp. in the PBX and UC field, including a broad knowledge of VOIP, Need Cisco VOIP or building out enterprise networks.

• 3 to 5 years working with large enterprise environments. Experience supporting mobile devices and setting up end users.

• Must have great customer service and a proven experience working with and managing vendors in this space.

• 3-5 years experience with excellent problem-solving skills with a proven track record of working independently, as well as within a team environment; Ability to overcome obstacles, prioritize, and manage workload. Must be able to analyze the environment and the needs around telecommunications and the network.

• These people will support all UC service requests and help with many different UC and network projects across the hospital system.

• These people will overall support to manage all telecommunication needs and troubles for this hospital.

• Responsible for the supervision, planning and delivery of system support services, including troubleshooting, customer assistance, and/or training, in response to customer requirements.

• They will oversee the day to day operation for the Cisco VOIP phone support vendor, managers, and technicians.

• Ensure Telecommunications Cisco vendor remedy tickets (for day-to-day break fix) meet SLA requirement; are maintained properly. As well as maintain data and configuration information with Verizon Customer Redirect Service for BCP purposes.

• Will also perform a variety of special assignments, generally in long-range planning, evaluation, testing, and remediation.

• These person responds to Voice related calls, which range in scope from local facility to agency wide.

• They will independently plans and carry out projects; analyses of requirements; integrating and coordinating vendor management.

• These people serves as a technical subject matter expert in the areas of PBX and UC engineering, IT systems, information management and policy planning.

• Also will be responsible for procurement, configuration, and deployment of Mobile telecom devices to include item, such as Apple iPhones, Galaxy Smartphones, Mifi’s Pagers and Air Cards. To verify and ensure all Hospital telephone equipment location records, extension assignments, type of instruments, class of service, repair records, system data servers, and the telecommunications database are maintained correctly and accurately.

Pay and Benefits

The pay range for this position is $56.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Brooklyn,NY.

Application Deadline

This position is anticipated to close on Mar 28, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.