Job Information
R.A.I.N. Total Care Inc. PACT Case Coordinator in Bronx, New York
Position Summary
Determine client needs (residents and families: children, youth, adults and older adults) and eligibility for assistance, arrange for services, coordinate activities and programming. Work under the guidance of the Program Director
Essential Duties and Responsibilities Conduct outreach, maintain a caseload, create surveys and collect input from residents for program development. Provide direct services to residents, including intake, referrals, benefits and entitlements assistance, advocacy, counseling and follow-up. Provide crisis intervention when needed. Maintain and update residents files and ensure that all information is documented, and all contractually required documents are maintained in files and database. Fill out entitlements/benefits applications such as Supplemental Nutrition Assistance Program (SNAP), Medicaid, Medicare Savings Program, Senior Citizen Rent Increase Exemption (SCRIE), Home Energy Assistance Program. Assist with resident move process. Provide referrals for after school programs, tutoring, youth programs and childrens services. Maintain compliance with case assistance and referral standards. Arrange for provision of services, advocate with other agencies on behalf of residents. Responsible for the submission of case assistance and program logs and statistical reporting weekly and enter database. Create monthly programming calendars with programming and schedule activities, presentations and events. Collaborate with community-based organizations and other Case Coordinators within the program for partnerships and resources. Attend In-service trainings. Perform additional duties as assigned by supervisor
Minimum Qualifications Associates degree, or higher with two years of supervised experience in human services Knowledge of benefits and entitlements for older adults. Bilingual English/Spanish speaking strongly preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear The employee is occasionally required to walk; use hands and fingers to feel, handle or operate objects, tools or controls, and reach with hands and arms The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus Monday to Friday 25 hours/week, hourly rate. Unconventional hours: November to April: 1 pm-6 pm. May to October from 2 pm-7pm
TO APPLY:
E-mail resume to jobs@raintotalcare.org -- In the subject line of the email you MUST include "NYSDOL Referral-PACT Case Coordinator". (Only those candidates selected for an interview will be contacted.)